Returns & Exchanges
At Turn Me Royal, we want you to be completely satisfied with your custom artwork. If your order arrives damaged or doesn't meet your expectations, we offer a 30-day return policy to ensure your royal experience is perfect.
Return Process
- 1.Contact Support
Email our royal concierge team with your order number and a brief explanation of why you would like to initiate a return or exchange.
- 2.Provide Documentation
If your item is damaged or printed incorrectly, please attach high-quality photos of the product and the packaging for our quality control team to review.
- 3.Review & Approval
Our team will evaluate your request within 48 hours; once approved, we will provide you with a return shipping label or initiate a complimentary reprint.
- 4.Receive Refund or Replacement
Once your return is processed, a refund will be issued to your original payment method, or your new custom masterpiece will be fast-tracked for production.